WEBVTT
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Daniel Bitz: This meeting is being recorded.
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AJ Riedel: Welcome to this episode of the Thriving Through Podcast. Today, my guests are Daniel Bits and Ty Clinton.
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AJ Riedel: Welcome, Daniel and Ty. I'm delighted to have you on the podcast.
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Daniel Bitz: Thank you. Yeah, thank you for having us.
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AJ Riedel: So I have a couple questions that I ask every podcast guest.
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AJ Riedel: The first one is, what was your path to becoming a self-employed consultant?
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Daniel Bitz: Okay, I can go first.
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Daniel Bitz: So, …
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Daniel Bitz: I'm sorry, but my brother-in-law, when I was younger, he ran a business, I grew up with them, and I was around them. Anyways, to make a long story short, my sister died of cancer, my dad died of cancer, and also my brother died of cancer, and so….
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Daniel Bitz: Real quickly, you learn that your time is very valuable.
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Daniel Bitz: And just from that business experience.
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Daniel Bitz: with being, around my brother-in-law and watching your family members die, I…
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Daniel Bitz: it just… it hit me, and I took it seriously, and your health is serious, and that's how I got into the consulting. I had met Ty.
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Daniel Bitz: And it kind of blend both of them together, where I could take control of my own time, I can…
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Daniel Bitz: help doctors and licensed healthcare professionals with their practice and with their patients, and so it was a perfect fit. And that's how I got into it.
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Daniel Bitz: Okay, cool. I got into…
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Daniel Bitz: supplements, and, like, higher-end supplements, as you call them, nutraceuticals. I started taking antioxidants probably 30 years ago, and…
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Daniel Bitz: you know, they had good benefits, so then I got into the business, I started selling them, and then I also had cancer about 7 years ago, so then I got
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Daniel Bitz: Very serious about
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Daniel Bitz: you know, the products and my knowledge and, you know, like, why things happen. And then the opportunity just really opened up for…
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Daniel Bitz: physicians, You know, healthcare professional, because it wasn't a, you know, it just wasn't a thing 30 years ago.
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Daniel Bitz: But now, they've become much more open, and, you know, approximately 80% of the country
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Daniel Bitz: you know, taking supplements. So, they're taking something. When they go into that office and they leave there, they're going to take something. So, it can either be, you know, recommended by the doctor, the physician, the chiropractor, the healthcare professional, or they could just go
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Daniel Bitz: You know, to your local store and just grab something off the shelf, so…
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Daniel Bitz: that's how I got into it. I've been into it for, you know, decades, and I enjoy it, and it's a… you know, it's a… it's a…
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Daniel Bitz: It's a… it's a growing market. Growing.
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AJ Riedel: What I found particularly interesting about your story
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AJ Riedel: Is that you… you have a… product…
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AJ Riedel: But you do it in a consulting way.
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AJ Riedel: Because you are selling something to the healthcare practitioners, but the way you go to market
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AJ Riedel: is fascinating and was full of… full of learning that I think self-employed consultants can apply. So let's take a step back and
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AJ Riedel: Tell me a little bit about your business, and what you do. So you're dealing with nutraceuticals, with supplements, and you're… and you're getting them into the hands of healthcare practitioners.
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AJ Riedel: But tell us more about that.
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Daniel Bitz: So, we can… Go into a doctor's office, or any licensed healthcare professional.
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Daniel Bitz: And we can evaluate their practice in the sense of.
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Daniel Bitz: If they want more profits, more time, whatever their goals are, we can go in there and address those issues, as well as
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Daniel Bitz: when we do that, we can customize a plan, not only to them and their practice, but we can also customize a plan to their patients. So, for example.
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Daniel Bitz: If a doctor specializes in, say, he's an orthopedic, we can specialize more into bone health and joint health and that kind of thing. If they're into
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Daniel Bitz: immune systems, or whatever their specialty is, or whatever their niche is, we can customize it to them and their practice and their patients.
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Daniel Bitz: And so, it's… A really nice fit, because we can show them how to bring in more revenue.
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Daniel Bitz: And, …
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Daniel Bitz: while fulfilling the needs of their… of their patients and their practice. It's only getting harder and more challenging with the competition for…
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Daniel Bitz: them to stay afloat and to keep their head above water, so this is a great way to… to help them and… and do this. And it doesn't… it fits… it dovetails into their practice, so it doesn't take away from what they're currently doing. It's… it's not something in addition to what they're… they're already doing.
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AJ Riedel: Okay.
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AJ Riedel: But you found, when we talked earlier, you found that there is some resistance.
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Daniel Bitz: Correct.
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AJ Riedel: So how do you…
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AJ Riedel: how do you overcome that resistance, or do you, or do you just move on? If somebody's resistant, you just say, well, they're not my ideal client.
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AJ Riedel: Next.
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Daniel Bitz: Yeah, I mean, for myself personally, I kinda just run through the numbers, and…
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Daniel Bitz: Run it up the flagpole and see who salutes it, and the ones that are interested and want to learn more, and who are interested in implementing it into their practice.
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Daniel Bitz: that's who I focus on, …
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Daniel Bitz: I guess, in a way, I'm not gonna beat a dead horse, and so I'm just gonna work with the ones, and I find the ones that… that, you know, that want to go ahead and… and implement our solution.
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Daniel Bitz: maybe Ty has a different…
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Daniel Bitz: No, that's good. And we also, you know, if they want to go through the process, then they'll go through the process. But if they're not willing to give up, you know, 15 minutes for a discovery meeting.
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Daniel Bitz: you know, they're not… they're either not interested, or they're not serious. And I would debate… I would debate, you know, how… if they say they're open, and they're not willing to talk or have…
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Daniel Bitz: a discovery or strategy session.
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Daniel Bitz: then I would debate on…
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Daniel Bitz: how open they were to begin with. So, the consultative approach that you were talking about earlier is nice, because it helps us, as we go through the process, it helps us filter through and weed out the people that
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Daniel Bitz: Aren't going to take the initiative.
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AJ Riedel: You take me through the process of how do you find the healthcare practitioners, and then how do you…
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AJ Riedel: Contact them, and… Get… get that discovery call.
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Daniel Bitz: Well, for myself, I like social media. I know Ty. I mean, we do word of mouth.
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Daniel Bitz: And that helps. I know Ty is more into where he likes to see the people face-to-face, but all of our different,
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Daniel Bitz: approaches, it fits nicely. Yeah, lately…
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Daniel Bitz: So, I have a friend of mine, he owns a restaurant bar, but he knows a lot of people. So, about once a month, he'll send me a message, say, hey, Ty, …
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Daniel Bitz: here is a… well, I just had one the other day. It said, this is a…
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Daniel Bitz: A gentleman, he owns 2 PT clinics, give him a call.
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Daniel Bitz: So then I would give them, you know, a call and say, hey, this is Ty, giving a call.
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Daniel Bitz: you know, different ways for ancillary income for your practice, you know, to help you with your goals, and then I just go for the discovery meet. Another one, the same gentleman that referred people to me, said, oh, I know this lady, she's a great lady, very knowledgeable, on her products and her practice, you know, give her a call.
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Daniel Bitz: So then I just call them, set the discovery, and go from there.
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AJ Riedel: Okay. And of those people that you contact, what percent of them Take the discovery call.
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Daniel Bitz: I would say…
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Daniel Bitz: For the warm market, or the ones that I would know, probably half of them. You know, but if you're talking, social media.
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Daniel Bitz: or different types of marketing, you know, Dan would know, but… I would say, like, 3-5%.
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AJ Riedel: Okay, so you use social media, Daniel. How do you…
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AJ Riedel: How do you get people to, you know, how do you identify them and then get them to… get…
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AJ Riedel: Get them to respond to you.
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Daniel Bitz: I like to find my niche that I want to focus on.
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Daniel Bitz: I also like to do blog posts, I like to do social media, outreach.
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Daniel Bitz: build that relationship with them, and then I know part of your question was, what's the process? Well, as I'm talking to them, so I let them know it's not… everything is not done tonight, so it's, …
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Daniel Bitz: I offer them consultation, like you said, so I offer them a discovery session or strategy session.
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Daniel Bitz: and it's about 15-20 minutes. We talk to them, see if we're a good fit, if we like each other, if we even mesh, and if it makes sense to even talk further. And then they can learn about more about what we do, and how we can help them, but we can also learn more about them.
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Daniel Bitz: Next, then we do a consultation.
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Daniel Bitz: that consultation.
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Daniel Bitz: is where we find out the nuts and bolts of their practice. Not the financial numbers, necessarily, but what I'm talking about is their patience, what they're focused on, what their objectives are, what they would like to focus on. So, like I was saying earlier.
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Daniel Bitz: If the doctor's an orthopedic, or if he's a chiropractor, or whatever, depending on their profession.
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Daniel Bitz: They may or may not focus on certain areas, so we can customize that plan.
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Daniel Bitz: once we find out those ideas and numbers from them, then we can come back and show them the profit margins. You know, if they have, for example, if they have a practice with 5,000 patients.
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Daniel Bitz: And, you know, 1, 2, 3, 4% convert over, then we can show them that this is what… this is the revenue you can… you can expect.
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Daniel Bitz: And then from there, once we show them the numbers, then it's the implementation process. That's where we get our hands dirty, and that's where we're working with them hand-on-hand, you know, for a while, until, more or less, they become somewhat independent. We never leave them, we're always working with them, we're always…
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Daniel Bitz: On their side, and making sure they're doing well, and everything's going the way they want, but there comes a point where they are going to become a little more independent and familiar with our solution, and
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Daniel Bitz: Maybe they don't need as much hand-holding as before, but we're always there.
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AJ Riedel: Okay, give me an example of what
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AJ Riedel: the implementation looks like, the working… working with them. So once they've said, yes, I want to take these supplements.
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AJ Riedel: Then what's the next step with them?
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Daniel Bitz: So we would cut… we create custom packages based on what they want. You know, we can create a package, whether it's one, or many, or whatever they want to do.
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Daniel Bitz: then we would set up an implementation process in the sense of we would coach them and train them on how to properly introduce this to their practice and to their patients and along with their staff. So we're working with their staff.
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Daniel Bitz: With everyone to get this
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Daniel Bitz: Solution up and going. And then as they see, they're gonna get more and more familiar with it as time goes on.
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Daniel Bitz: But it's just that, it's just that initial…
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Daniel Bitz: Up and going, and… and… actually, it ends up becoming a lot of fun as time goes on, and…
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Daniel Bitz: … They also learn and see that their patients actually are looking for these solutions and for these…
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Daniel Bitz: Remedies that, they need… they just don't know where to go or where to turn to, necessarily, and…
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Daniel Bitz: you know, to go to a Walgreens or go to a Walmart or something. It's just, quite frankly, it's junk.
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Daniel Bitz: And so here they can… They have a trusted relationship with their healthcare professional, so they trust them.
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Daniel Bitz: And it's a win-win for everyone. It's a win for the practice, for the doctor, and for the patients. Yeah, and we also have, like, for example, we have a health survey. So when they… let's say they walk into the chiropractor's office, and the chiropractor will give them a health survey, alright? Then they'll take the health survey.
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Daniel Bitz: The doctor can look at it, and then they can recommend, oh, on the way out, you're going to want to take this product, you know, for immune, you're going to want to take this product.
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Daniel Bitz: You know Get it on the way out.
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Daniel Bitz: And it's, it's… It's mind-boggling.
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Daniel Bitz: sometimes how easy they find out that the system is. You know, because a lot of them give them health surveys anyway, or they have them fill out forms. So when they come in now, they'll just fill out a form. Okay, you know, well, you know, do you want to lose weight? You know, etc. And that helps them
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Daniel Bitz: You know, let the patient know what they need.
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Daniel Bitz: And nothing… and nothing's set in stone. You know, we have…
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Daniel Bitz: We have it where we can do custom blends, so it's specific to the patient. We can also do packages, so it's targeted to a segment of their population that they're servicing.
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Daniel Bitz: It's also to where… they… I just lost my train of thought, but they….
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AJ Riedel: They, … We have products for that.
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Daniel Bitz: Yeah, I'll think of it. Ty said we have product for that.
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AJ Riedel: So, I, I assume that… I assume that, …
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AJ Riedel: you have to overcome this. I would think that a lot of doctors and chiropractors would be of the mind that all they have to do is put it on a shelf.
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Daniel Bitz: Oh, I know what I'm saying.
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AJ Riedel: Front desk. Okay.
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Daniel Bitz: Yeah, I remember what I was gonna say. Nothing's set in stone. A lot of times, our practices may only start off
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Daniel Bitz: With a small package or a small solution, maybe 1, 2, 3 products, … But they can…
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Daniel Bitz: as time goes on, they may find out that their patients, you know, they want a high-quality vitamin D.
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Daniel Bitz: Or they want a high-quality antioxidant, or they want a high-quality calcium or something that gets great absorption.
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Daniel Bitz: Well, because we can customize it to them, we can add those on, and…
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Daniel Bitz: it's always evolving, it's always growing. A lot of the practices, they'll start off small, and next thing, you know, 6, 8, 12 months down the road.
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Daniel Bitz: They're adding more and more, not only because
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Daniel Bitz: they see that their patients want it, but they're getting results, and that our solutions actually work, and the patients are feeling better. Yeah, good point. Yeah, they see that the system works, you know, because you walk in, you'll…
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Daniel Bitz: they think sometimes you have to… you want to take over everything, and, you know, we don't. They're like, no, if you, you know, if you like what you like, you can continue to use that, but let's just try this, let's just…
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Daniel Bitz: use this survey, let's use a couple of these products, and then all of a sudden they go in a month later, you know, and it was half a shelf, and all of a sudden it's a full shelf, and all of a sudden the other products start disappearing, it's two shelves, because they like the system. You know, it doesn't take a lot of their time, doesn't take a lot of their money, you know, so… and they like the system.
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AJ Riedel: The system, yep.
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Daniel Bitz: And they also see the… they also see the revenue, and so once they start seeing the revenue, just like I was mentioning earlier, they start off small and then they grow, but there comes a point where they say, wow, you know, this revenue is… is for real. This is…
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Daniel Bitz: It's not something to take lightly, so then they start getting more serious.
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AJ Riedel: they're probably… Lots of supplement companies trying to
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AJ Riedel: Do… or are there lots of supplement companies that are trying a similar approach, or are… are most… are you kind of unique or… or cutting edge?
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Daniel Bitz: Thai?
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Daniel Bitz: I don't think there are that… there aren't that many good ones out there, and I'm not saying that, … that might sound biased, because, you know, we're in the industry, but we really don't have that much competition, because even if…
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Daniel Bitz: There's a company out there that does have decent products. They don't have good follow-up, you know, they're not hands-on.
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Daniel Bitz: They don't have the system, so it's not…
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Daniel Bitz: We really don't… there isn't that much competition out there. And also to… also to our delivery system.
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Daniel Bitz: Patients actually get the results.
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Daniel Bitz: They feel the results.
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Daniel Bitz: And, they're… They're just feeling better overall.
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AJ Riedel: Just the best testament of all.
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AJ Riedel: What's… Yes. Now I want to focus on…
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AJ Riedel: Some things that you've maybe learned in the…
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AJ Riedel: In the… in the process of building your businesses.
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AJ Riedel: What's been your biggest failure or mistake in this business, and what did you learn from it?
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Daniel Bitz: Well, I can tell you mine is I have a tendency
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Daniel Bitz: I kinda lean on that, if I grind it out, it will work.
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Daniel Bitz: And so, I have a tendency that if I just grind out… grind it out harder, then it will… it will happen the way I want. And as time has gone on, I've learned and grown that
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Daniel Bitz: Sometimes grinding it out isn't always the best option, or the best… just…
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Daniel Bitz: Just let it do your best, let it…
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Daniel Bitz: Goal the way it goes, and…
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Daniel Bitz: Later on, even though you may not understand it right now, you're thankful for it, and it works out in the end, and then you see why it didn't work out, or it did work out, and so just…
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Daniel Bitz: Enjoy the process, enjoy the journey.
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Daniel Bitz: And take it one step at a time, and…
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Daniel Bitz: do your best, but also be okay with the way it… the way it unfolds. Yeah.
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AJ Riedel: Okay, give me an example of what you used to do. What do you mean by grinding it out?
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Daniel Bitz: Well, I… for me, personally, I would be relentless with follow-up.
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Daniel Bitz: I mean, I would follow up until…
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Daniel Bitz: Until they were dead, you know?
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AJ Riedel: Wouldn't take no for an answer.
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Daniel Bitz: Yeah, I mean, I would go every angle. I wasn't rude or obnoxious or anything.
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Daniel Bitz: But I would follow up
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Daniel Bitz: Because… well, to me, follow-up is… it shows that you're dependable, it shows that you do what you say, and you say what you do, and that's very important to me. That's the kind of person I am.
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Daniel Bitz: that when I say something, it's gonna be done, and so…
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Daniel Bitz: I like to follow up because it demonstrates that. And sometimes, too, sometimes you have to show people that
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Daniel Bitz: They have to sh… you have to show them Before they necessarily believe.
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Daniel Bitz: And so…
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Daniel Bitz: once… once you are doing it, and then they see the result, and then they see, like, oh, okay, I understand what you're talking about, and you're right, and…
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Daniel Bitz: I see the revenue coming in, and then they're thankful.
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Daniel Bitz: sometimes I grind it out, and…
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Daniel Bitz: You know, sometimes you realize, like.
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Daniel Bitz: This wasn't a good fit, and just to be thankful that it did or did not work out.
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Daniel Bitz: So….
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AJ Riedel: And recognized when to… when to cut… cut them loose.
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Daniel Bitz: Yeah, I like to….
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AJ Riedel: stop.
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Daniel Bitz: I like… I like to know when I go to bed at night that I did every possible thing that I could do.
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Daniel Bitz: Because I'm the type that would stay up all night and be like, oh, I could… I could have done this better, I could have shown this, I could have implemented this.
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Daniel Bitz: And so… it's taken me time, but I've learned that
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Daniel Bitz: it's okay the way it is. Just accept it, and…
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Daniel Bitz: Enjoy the journey and the process, and everything works out the way it should.
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AJ Riedel: Okay. Ty, what about you? Your biggest failure or mistake?
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Daniel Bitz: I would say that… I would… I used to think that…
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Daniel Bitz: Everyone would get it, or everyone would stand it, understand it, or everyone would want to do it, because it just makes sense.
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Daniel Bitz: But that's not how everyone thinks, and that's not how everyone is programmed, and I have to let that go.
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Daniel Bitz: even if it makes so much sense that it's, you know, it's not going to take any more of their time, it's not going to take any of their money, they're just going to, eventually get more time freedom, and they're going to have more money, and they're going to help their patients. You know, it just, it blows my mind.
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Daniel Bitz: you know, why they wouldn't be open to it. But I realize that not everyone is, because that's just not how we're progressed. It's just… that's not how you… that's not how everyone's trained. And I just have to get over that, and then just go on to the next person, or go on to the next, you know, HP.
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AJ Riedel: And not everybody's gonna, gonna be your, your, wanna be your client.
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Daniel Bitz: True. Yeah, and even… and even the ones that are, you know, some practices.
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Daniel Bitz: you know, they may… like we were saying earlier, some start off small, and then they grow and get bigger and add more. That's great. Some…
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Daniel Bitz: start off small, and they stay small, which is wonderful, too. There's other ones that, you know, they start off bigger, or grow bigger, and they keep implementing more as well. That's wonderful, too.
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Daniel Bitz: we're happy with all of them. It just depends on whatever fits their needs and whatever fits their practice. And, we're not trying to make it where
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Daniel Bitz: practice A has to compete or fit into practice B, or try to be like them.
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AJ Riedel: Very customized.
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Daniel Bitz: Exactly.
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AJ Riedel: Now, moving to the future, where do you see this business in 3 to 5 years?
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Daniel Bitz: I see it as it's only getting bigger. I mean…
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Daniel Bitz: diseases and… and chronic conditions and all of that is only increasing. And, …
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Daniel Bitz: It's only… it's only gonna get more and more. People are gonna demand more and more, help and alternatives and solutions, so…
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Daniel Bitz: You know, it's going to keep growing.
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Daniel Bitz: And, I don't think Americans are necessarily getting healthier.
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AJ Riedel: And so… I agree with that.
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Daniel Bitz: So, it fits…
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Daniel Bitz: it fits right into what we're doing, where, like I said or mentioned earlier, it's a win-win for everyone. It's a win for the patients, for the doctors.
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Daniel Bitz: And, so I see it as it's gonna keep growing.
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Daniel Bitz: Yeah, totally.
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AJ Riedel: How are… how are you going to… I mean, you're very high touch.
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AJ Riedel: And you take 10 to 15… you have 10 to 15 clients at a time.
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AJ Riedel: So how… how will you be able to scale your business
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AJ Riedel: If you're limited with the number of… of… Clients that you can have.
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Daniel Bitz: Well, like I said earlier, yeah, yes, we take on 10 to 15, and then eventually, as time goes on, we still work with them
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Daniel Bitz: It's kind of like an infant or a newborn, and then as they grow.
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Daniel Bitz: and get more mature, then they stand up more on their own two feet, and they can manage more, and they know what they're doing, and we keep with… we keep… we keep working with them on a consistent basis, but they may not need as much hand-holding as they did previously, so then…
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Daniel Bitz: That allows us to go and help the next practice. But….
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AJ Riedel: It's additive.
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Daniel Bitz: Yeah, and the nice thing is we don't need hundreds or thousands of
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Daniel Bitz: of, practices. We can… we can work with the ones that want to do it, and we can also help the ones that, you know, as they become more mature, then we can move on to the next one and help them.
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Daniel Bitz: Do you have anything to add, Ty?
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Daniel Bitz: Nope, I don't.
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Daniel Bitz: It's all true.
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AJ Riedel: If someone listening wanted to apply your consultative approach to their own consulting business, to their sales process.
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AJ Riedel: What would be the first step you'd recommend?
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Daniel Bitz: Are you asking, like, in terms of working with us, or if they want to implement their.
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AJ Riedel: Yeah, it's like, how do they apply what you are doing to their own consulting business?
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Daniel Bitz: Well… The things I would mention, or what I would say, is… A, set up.
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Daniel Bitz: You know, set up an assessment or a strategy session, so that would be 15-20 minutes.
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Daniel Bitz: Our assessment or strategy session, obviously, is going to be a little different than other consultants or other businesses. Not everyone's going to be working with healthcare professionals, but set up an assessment.
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Daniel Bitz: Next, set up a consultation.
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Daniel Bitz: Where you can…
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Daniel Bitz: Get into the nuts and bolts with your client, find out what exactly they need and want. If you can customize it to them.
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Daniel Bitz: That's great.
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Daniel Bitz: And then, like I said earlier, do an implementation where
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Daniel Bitz: whether it's online or in person, you're gonna work with them, and they have to know that you're gonna work with them and not abandon them at some point. You're gonna be there for the long haul. So, let them know, but do the implementation process and be willing to work with them as they learn and grow.
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Daniel Bitz: And the other thing with, at least for me, with online and doing social media and that kind of stuff, I'm really big on…
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Daniel Bitz: I know I mentioned earlier where the doctors and the chiropractic and healthcare offices have their own packages or offers.
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AJ Riedel: But I find it very important, even for….
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Daniel Bitz: myself and Ty, we have our own offer. So, up front.
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Daniel Bitz: the health professionals know when they start working with us, they know exactly what they're going to get and what they can expect with us. So, you know, and that also separates us
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Daniel Bitz: Away from the competition as well, and differentiates us, because they can see black and white in writing
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Daniel Bitz: What we're gonna do for them compared to other people or other competition.
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Daniel Bitz: Yeah. Okay. For my… I'd say, you know, once you get the leads, moving forward from that, most of it is the appointment, and we're just getting in front of people.
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Daniel Bitz: I can't tell you how many times I've been in an appointment, you know, you want a goal, you want…
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Daniel Bitz: you want to… a goal when you walk in there, you want to say, okay, this is what we're gonna walk out with, but sometimes you don't, and I'd rather
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Daniel Bitz: I just… me, I just want to get in front of them. You know, I'm like, I just want to get that appointment, and I want to get in front of them, because then they know your person, they know you're real, and then you follow up, and then it becomes all about their relationship.
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AJ Riedel: Good advice.
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Daniel Bitz: And that's all.
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AJ Riedel: Good advice.
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Daniel Bitz: And it's also ni… and it's also nicer… it's nice, too, as well, where…
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Daniel Bitz: I'm a little more on the tech end. Ty's a little more on the in-person end.
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Daniel Bitz: And so, if you have… if you're able to have a friend, or a business partner, or a mentor, or someone that you can work with, that's a nice additive, too, because…
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Daniel Bitz: Ty and I kind of fill in the gaps with each other, where…
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Daniel Bitz: I'm a little more techy, and he's a little more in-person.
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AJ Riedel: Okay, nice compliment.
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Daniel Bitz: Exactly.
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AJ Riedel: Is there anything….
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Daniel Bitz: Who are, I'm sorry.
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AJ Riedel: Go ahead.
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Daniel Bitz: appointments alone, you know? Because people think, okay, one person, you might be crazy, but two people aren't crazy, and if you have a whole team behind you, you all can't be crazy.
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AJ Riedel: Haha, I like it.
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AJ Riedel: As we wrap up the podcast for today, is there anything about your approach
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AJ Riedel: That we haven't covered that you think would be valuable for other consultants to know?
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Daniel Bitz: I would say… Don't take it personal.
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Daniel Bitz: I tend to be more introverted, and…
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Daniel Bitz: I might say a little more sensitive and take things personally.
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Daniel Bitz: But once you have… one of the reasons I like our process of…
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Daniel Bitz: consultation and the assessment and the, implementation process and everything, I can kind of, in some degree.
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Daniel Bitz: Take myself out of the equation.
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Daniel Bitz: And it helps me…
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Daniel Bitz: keep my head straight, and it helps me not take everything so personally, or, that…
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Daniel Bitz: you know, this person said this, or did that, or whatever. So I would… I would say…
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Daniel Bitz: Find a processor, find a… steps that help you Achieve your goals and… and…
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Daniel Bitz: Don't worry about taking everything so personally, and… Just do the numbers.
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Daniel Bitz: Find the right people. Some will, some won't, you know, so what?
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AJ Riedel: Okay, I like that that's important advice, don't take it personally.
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AJ Riedel: not… they're… it is not a reflection on you if they say no, or are not interested or not open-minded. That is… that is them. But it's really easy in the heat of the moment.
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AJ Riedel: to feel.
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Daniel Bitz: after.
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AJ Riedel: I feel like it's personal.
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AJ Riedel: Especially depending on how they communicate it.
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Daniel Bitz: Well, I'll give you an… I'll give you an example that I always like is, you know.
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Daniel Bitz: the healthcare professionals, or you could take professional sports or whatever, but you go to medical school, you go to chiropractic school, you do all that, training and everything. Not everyone in that class is going to graduate.
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Daniel Bitz: But that doesn't mean that Medicine doesn't work, or that chiropractic doesn't work.
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Daniel Bitz: That just, in some degree, that just may mean that they don't work. And so….
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AJ Riedel: Hmm.
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Daniel Bitz: It's… it helps me keep it…
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Daniel Bitz: Where I can be a little more…
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Daniel Bitz: I don't know if you should say level-headed or keep it in perspective. I guess that's the more…
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Daniel Bitz: the appropriate way.
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AJ Riedel: Yeah, keep it in perspective. Ty, do you have any final words of wisdom?
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Daniel Bitz: Yeah.
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Daniel Bitz: I would say… Follow-up is… big.
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Daniel Bitz: You know, cause I…
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Daniel Bitz: I think the numbers are, you know, like, most business transactions don't happen until, like, the seventh or eighth, you know, touch or contact, which is wild to me, because, you know, for…
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Daniel Bitz: you know, years ago, it used to be, like, oh, 3 strikes, you know, they're out. Okay. But now, you know, that's not the case. Just keep following up, following up, following up, following up, and then eventually, you know, the timing might be right in your life. And it might be 6 months down the road, and it might be one year, you know, down the road, but…
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Daniel Bitz: You know, just keep following up, and then get your foot in the door, and build a relationship, and go from there.
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Daniel Bitz: Can I say one more thing?
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Daniel Bitz: To piggyback on Ty, the thing I wanted to bring out, too, is that… you…
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Daniel Bitz: you… I know I'd mentioned grinding it out earlier, but so much of the… a lot of times… I guess my point is, a lot of times, you can win business, and you win… you can win clients.
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Daniel Bitz: just by sticking it through to some degree. I know I mentioned earlier that, you know, sometimes I grind it out too hard.
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Daniel Bitz: But also, too, let them know that you're there for them, that you're gonna help them.
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Daniel Bitz: And a lot of competition, a lot of people.
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Daniel Bitz: They're… they're very flaky, and so…
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Daniel Bitz: you know, they… they follow up 1, 2, 3 times, and then that's it. If you stick with it, and you can show them that you followed up, and you're still there, and you're gonna help them, and it's the 4th, the 5th, the 6th, the seventh, eighth time.
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Daniel Bitz: that's where… that's where the deals are made, and that's where the relationships are created, and that's where you win. And they know you're there, and you're gonna help them, and…
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Daniel Bitz: You know, you're gonna succeed together.
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AJ Riedel: You're not a fly-by-night, you're in it for the long haul.
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Daniel Bitz: Exactly.
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AJ Riedel: Yep, stick with it.
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AJ Riedel: Don't give up.
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Daniel Bitz: Yup.
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AJ Riedel: Well, Daniel and Ty, thank you so much for being on the podcast today. I really appreciate it.
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Daniel Bitz: Thank you. Thank you.
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Daniel Bitz: It was great.