E116_Diego_Mangabeira_Transcript
Guest: Diego Mangabeira, Self-Employed Sales & Marketing Consultant
Host: AJ Riedel
Note: This transcript reflects the edited episode. Content has been trimmed to two core threads: (1) the cost of a too-broad ICP, and (2) why selling yourself is harder than selling for others. Filler words and brief host acknowledgments have been removed.
Introduction and Background
AJ: Welcome to this episode of the Thriving Through Podcast. Today my guest is Diego Mangabeira. Diego, it's so good to have you on the show.
Diego: Thank you so much for the opportunity. Thanks for having me, AJ.
AJ: You've got 14 years with your own company, IBM and 3M on the resume. In your headline you are top 1% on LinkedIn in sales and marketing. So here's my question ā when someone asks you what you do, what do you say?
Diego: That's a great question. I'd say I'm a giver ā I like to share everything that I have, that I learn. I think of myself as a polymath. I like to learn a lot of things. And the more you can learn, the better you become. In sales especially, you're always evaluating yourself, developing humility, and learning to understand the other person's position. That makes it easier to close ā when you understand what someone actually needs.
The Too-Broad ICP Problem: Naming the Cost
AJ: When we talked earlier, you described your ideal client profile ā your ICP ā and you said it's C-levels, founders, SDRs, account executives across SaaS and IT and startups. Then you caught yourself and said that's too broad. When did you first realize your ICP was perhaps too broad?
Diego: When I was creating my SaaS products. Because I'm a sales expert, I figured I could sell to everybody. But if you try everybody, you're not selling to anybody. Most of the time, you're selling to nobody. So I went back and asked myself: who were my clients in the past? Which types of companies did I actually sell to? And most of the time, they were C-level at Series A, B, or C companies. They had VC backing. The job titles varied depending on company size, but it wasn't far from that.
AJ: You said exactly what I tell people ā when your ICP is too broad, you're trying to sell to everybody. And yet, looking at your LinkedIn profile, you're still pretty broad. What has that actually cost you?
Diego: Lack of conversion. Lack of sales conversions. That's the direct cost. And I'm reinventing myself right now because of it ā like the phoenix myth. I even updated my LinkedIn today because I'm launching a new newsletter called Boring Sales. It's more related to the methodology I've developed over the years. I'm migrating everything there. But I hadn't touched my headline yet. That's next.
The Wrong-Client Story: What It Really Costs
AJ: Give me a specific example of a prospect you spent real time with who turned out to be completely wrong for you. What did that actually cost you ā time, money, energy, emotional?
Diego: I can go back to 2017. I was more of a marketing consultant at that time, leaning toward digital marketing. What happened was more of an employee-employer dynamic. I was a contractor helping them with strategy, but they treated me like an employee. They were calling me constantly. They didn't understand that our relationship was based on results, not time.
Diego: That was a real personal struggle. Even my wife felt it ā I was stressed all the time. I decided to quit. I abandoned that client, because I was wasting my health. I was not sleeping at all. And I was selling my time for money, which doesn't go well if you stay in that mode for long.
AJ: When we talked earlier, you lit up when you described Series A/B startups specifically. What would it mean for your consulting revenue if you got laser-focused on that segment for the next 90 days?
Diego: That's better, for three reasons. First, focus ā you know exactly where your time is going. Second, the persona is really similar, so you know how to talk to them. You understand their pain points and constraints. Third, it's easier to sell. Because you know everything about their world ā the industry, the language, the problems. For me, SaaS and tech and AI ā I understand that world. I'm not an engineer or a developer, but I was at IBM. Before AI was what it is today, I was working on the quantum computing side of things. So I get it. Bottom line: narrowing down makes selling easier, faster, and smarter.
AJ: Are you going to narrow down?
Diego: Yes, I will. Everything happens for a reason. I don't disagree with anything you're saying. And honestly, the timing of this conversation ā it's exactly what I needed. Since I'm between engagements right now, I have the space to make this shift. So I'm doing it now.
Why Selling Yourself Is Harder Than Selling for Others
AJ: I hear this from other consultants who are in sales and marketing ā it's really easy to help other people do sales and marketing, but when it comes to selling yourself, it's a whole different game. And it's harder. Do you find that?
Diego: Yes. I'm facing that right now. I've done this a lot of times with myself. I think it's fear ā you're changing something again, starting something different. And the imposter syndrome comes back. It happens again every time. So you need to insist. You need to show up for yourself over and over again until you believe it. It's more physical than you think ā you're working against your subconscious, which wants security and familiarity.
Diego: But inside that journey, you also need to achieve something. And most of the time, we can do that for other people without hesitation. We need to recognize we're good enough to do it for ourselves too. That's the work. We need to allow ourselves to grow. To sell more for ourselves. It's like the chicken and the egg ā both sides have to exist together.
Building Confidence to Sell at a Higher Level
AJ: You mentioned that you struggled early on with shyness ā that the idea of getting in front of C-levels and founders felt almost impossible. You said you've done a lot of work on that. Where does that shyness or imposter syndrome still show up for you?
Diego: Everything changed in 2010. I had worn glasses since I was a child, and braces for seven years. My self-esteem wasn't great. In 2010, I switched to contact lenses and got the braces off. And suddenly I had to ask myself: what do I do now? I started looking for personal development courses and books. And I started recording my own podcast ā I've been a podcaster since 2013. English, Spanish, and Brazilian Portuguese.
Diego: I can't say podcasting is just for ego or brand or selling more. It's an exercise. You have to think quickly about what you're going to say. You learn how to use words ā like a child learning a new language. That process built my self-esteem. It helped me believe in what I was able to share. And then I was able to sell to C-level executives. That's how it happened.
The Boring Sales Philosophy: Consistency Over Tactics
AJ: Tell me about the Boring Sales concept. What's the philosophy behind it?
Diego: I'm a high performer. I don't like to be stuck. And I don't wait for someone to tell me what to do. I decided early to do a lot of things in parallel. But I can't consider myself a role model for everyone ā most people are looking for a salary, stability. I'm not. So what I can offer is this: know your culture, your vision, your values ā and go. But it's not motivational. That's why it's boring.
Diego: You need to do everything day by day. Sales is that. A salesperson is like a warrior ā most of the time you're going to be defeated. You're going to get more no's than yeses. And you need to keep going. That daily grind, that consistency ā that's what creates results. There are no shortcuts. That's why I call it Boring Sales.
Closing
AJ: If you could go back and tell the version of you starting out in 2012 ā knowing what you know now ā what one thing would change the trajectory?
Diego: Do not try to imitate others. Try to be yourself. I've heard a lot of things, and I've quit a lot of times. My mother always told me that when I was doing things my way ā the way I believed things should go ā someone would show up and I'd go in a different direction. So the advice is: be more confident about yourself. Eat the frog and go.
AJ: Eat the frog ā Brian Tracy. Well, thank you so much for being on the podcast, Diego. And for those of you listening, until next time, keep thriving through.